Boparan Restaurant Group trials service robots
Using artificial intelligence (AI), the robots can deliver hot chicken up to four miles per hour and can engage with guests through spoken conversation.
If the trial is successful, Boparan Restaurant Group said the AI will be rolled out across over 100 restaurants nationwide.
“We are committed to evolving the guest experience whilst supporting our teams in delivering the quality food and hospitality that Slim Chickens and BRG are famous for. The robots, along with our kiosks, app and table ordering, are the next stage in our digital journey. We don’t plan to replace our team with robots, they are here to support them and make their jobs easier,”
BRG commercial director Nick Smith said in a statement.
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Data comes from Lumina intelligence eating & drinking out panel.<.p>
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